Shipping Conditions

We process your order as quickly as possible. When your order is shipped, we will email you the track & trace code of the package. Note: These shipping conditions do not apply to wholesale customers.

– Covid Update –

Due to the Corona crisis, the social workplace Mivas (and thus also our atelier) is working with less capacity than before to be able to meet all Corona safety measures. Therefore, it could be possible that your order will be shipped with a delay of 1-3 business days. In addition, it might happen that there is also a delay at Bpost. So please be patient for your package and keep buying local. We are extremely thankful for all your support and understanding! 💚

Virtual hugs,
Anneleen & Nathan

Shipping

Shipping to

Estimated Delivery

Shipping Fee

Free Shipping
Belgium Next Day Delivery + Weekend Delivery On Saturday € 5,50 from € 50
The Netherlands 1-3 business days € 5,50 from € 50
Germany
France
UK
Luxembourg		 1-6 business days € 10 from € 75
Rest of Europe 3-10 business days €20 From €150
USA  4-20 business days €30 /

For shipping to other countries, please contact us. For wholesale shipping, log in with your wholesale account or contact us.
Please note that we are not responsible for delays during transport (e.g. a delay at customs or delays during busy periods like Christmas).

Delivery

Order Step

E-mail
After check-out Order Receipt
Order processed at House Raccoon Order Completed
Order received by Shipping Company Track & Trace code
Order delivered Delivery Mail

Retour

Retour from

Shipping Company Fee
 Belgium € 5,5
 Netherlands € 9
 Germany € 14
 France € 15

Other countries: contact us.

Order Step

E-mail
After you create a retour Printing Label for Retour
Retour Received by Shipping Company Track & Trace code
Retour Received by House Raccoon Order Refunded
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