We process your order as quickly as possible. When your order is shipped, we will email you the track & trace code of the package. Note: These shipping conditions do not apply to wholesale customers.
Due to the Corona crisis, the social workplace Mivas (and thus also our atelier) is closed except on Thursdays. Therefore, all orders will be shipped every Thursday as long as the Corona measures last. In addition, it might happen that there is a delay at Bpost. So please be patient for your package and keep buying local. On a positive note: all your packages are shipped for FREE during this whole Corona period! We are extremely thankful for all your support and understanding! 😘 Stay safe & take care of each other.
Anneleen & Nathan
|Belgium||Next Day Delivery + Weekend Delivery On Saturday||€ 5,50||from € 50|
|The Netherlands||1-2 business days||€ 5,50||from € 50|
|1-3 business days||€ 10||from € 75|
|Rest of Europe||2-4 business days||€20||From €150|
|USA||4-10 business days||€17||/|
For shipping to other countries, please contact us. For wholesale shipping, log in with your wholesale account or contact us.
Please note that we are not responsible for delays during transport (e.g. a delay at customs or delays during busy periods like Christmas).
|After check-out||Order Receipt|
|Order processed at House Raccoon||Order Completed|
|Order received by Shipping Company||Track & Trace code|
|Order delivered||Delivery Mail|
Shipping Company Fee
Other countries: contact us.
|After you create a retour||Printing Label for Retour|
|Retour Received by Shipping Company||Track & Trace code|
|Retour Received by House Raccoon||Order Refunded|