Shipping Conditions
We process your order as quickly as possible. When your order is shipped, we will email you the track & trace code of the package. Note: These shipping conditions do not apply to wholesale customers.
Shipping to |
Estimated Delivery |
Shipping Fee |
Free Shipping |
Belgium | Next Day Delivery | € 5,50 | from € 50 |
The Netherlands | 1-3 business days | € 5,50 | from € 50 |
Germany France UK Luxembourg |
1-6 business days | € 10 | from € 75 |
Rest of Europe | 3-10 business days | €20 | From €150 |
USA | 4-20 business days | €30 | / |
For shipping to other countries, please contact us. For wholesale shipping, log in with your wholesale account or contact us.
Please note that we are not responsible for delays during transport (e.g. a delay at customs or delays during busy periods like Christmas).
Order Step |
|
After check-out | Order Receipt |
Order processed at House Raccoon | Order Completed |
Order received by Shipping Company | Track & Trace code |
Order delivered | Delivery Mail |
Retour from |
Shipping Company Fee |
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€ 5,5 |
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€ 9 |
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€ 14 |
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€ 15 |
Other countries: contact us.
Order Step |
|
After you create a retour | Printing Label for Retour |
Retour Received by Shipping Company | Track & Trace code |
Retour Received by House Raccoon | Order Refunded |