Shipping Conditions

We process your order as quickly as possible. When your order is shipped, we will email you the track & trace code of the package. Note: These shipping conditions do not apply to wholesale customers.

Dear customer,
Due to the Corona crisis, the social workplace Mivas (and thus also our atelier) is closed except on Thursdays. Therefore, all orders will be shipped every Thursday as long as the Corona measures last. In addition, it might happen that there is a delay at Bpost. So please be patient for your package and keep buying local. On a positive note: all your packages are shipped for FREE during this whole Corona period! We are extremely thankful for all your support and understanding! 😘 Stay safe & take care of each other.

Virtual hugs,
Anneleen & Nathan

Shipping to

Estimated Delivery

Shipping Fee

Free Shipping

BelgiumNext Day Delivery + Weekend Delivery On Saturday€ 5,50from € 50
The Netherlands1-2 business days€ 5,50from € 50
Germany
France
UK
Luxembourg
1-3 business days€ 10from € 75
Rest of Europe2-4 business days€20From €150
USA 4-10 business days€17/

For shipping to other countries, please contact us. For wholesale shipping, log in with your wholesale account or contact us.
Please note that we are not responsible for delays during transport (e.g. a delay at customs or delays during busy periods like Christmas).

Order Step

E-mail

After check-outOrder Receipt
Order processed at House RaccoonOrder Completed
Order received by Shipping CompanyTrack & Trace code
Order deliveredDelivery Mail

Retour from

Shipping Company Fee

 Belgium€ 4,55
 Netherlands€ 9
 Germany€ 14,10
 France€ 15,50
 Austria€ 21,60

Other countries: contact us.

Order Step

E-mail

After you create a retourPrinting Label for Retour
Retour Received by Shipping CompanyTrack & Trace code
Retour Received by House RaccoonOrder Refunded
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