WORKING ON OUR WEBSITE | We are currently updating some of the pages on our website. Site will be ready tomorrow evening. Sorry for any inconvenience!
Yes, you can. However, you should allow 1-10 extra production days before the order will be shipped to you.
As long as you didn’t receive a ‘ready for shipping’ mail, orders can be changed by contacting us.
An easy way of contacting us is by answering on your order e-mail
Please contact us and we will do everything to make you smile again!
This is possible as reseller or business customer.
We’d hate it if you couldn’t order our products because you don’t have the right card. Please contact us so that we can work something out for you!
You can use it on the checkout page in the field that says ‘Have a coupon?’. The appropriate amount will automatically be deducted!
Customers can choose between the following shipping methods:
At House Raccoon, we count on the experts at Bpost, DPD and UPS for our deliveries.
If you also did not receive a track & trace mail in the spam folder, please check whether you mentioned the correct email address/phone number and/or please contact us so that we can see what went wrong.
Yes, you can. Whenever you answer on an email from House Raccoon, you will be answered back. Easy.
(*) The only exception are the mails handled by our shipping suppliers.
Hi there! We are Anneleen & Nathan and we make beautiful concrete interior design products. Because our handcrafted objects need a home and every home definitely takes advantage of some handcrafted objects, we are happy to offer you a friends discount (10%) on your first order with House Raccoon. If you’d rather have our 50% BFF’s discount, than we would have to disappoint you because at the moment, we don’t have one. And with that we mean a BFF’s discount, we do have BFF’s! Enjoy!
THIS DISCOUNT WILL ONLY APPEAR ONCE